Prospects and Challenges of the WFH practices: A case of Zimbabwe Open University

The purpose of this paper was to come up with the prospects and challenges that came because Work From Home (WFH) adopted by institutions higher tertiary education in Zimbabwe. WFH practices restrictions were imposed COVID- 19 pandemic. study done upon Zimbabwe Open University( ZOU) academic employees. made use mixed methods methodology. This methodology enabled researcher expose both qualitative quantitative aspects practice terms its impact service delivery. Explanatory Sequential Research Design. research design required data be collected analysed followed collection analysis. Thus, had explain through data. Purposive sampling utilised enable selection participants information. target population employees stakeholders at one universities university purposively chosen since there lecturers who on contracts. As part 80 programme administration staff members. questionnaires distributed online using ZOU groups emails. questionnaires. included some open-ended questions tables clustered column charts obtained from synchronised comments produced practices.The findings study: educators need funding for procurement best network services & ICT infrastructure, lack bundles, is poor internet connectivity Lecturers are happy new normal ( WFH). Lastly improve delivery learning.